customer insight and strategy specialists

We help businesses to solve problems, discover new opportunities and guide decisions by uncovering the underlying strategic story in the data.

We partner with businesses to help them better understand their customers. At In-sightx, we specialise in generating actionable insights from market research, proprietary data, and secondary sources to inform strategy development, product development, and marketing efforts.

We have a proven track record of success, having assisted major events, tourism, and sporting organisations in pinpointing areas for growth and developing effective strategies to achieve their goals.

With our expert guidance, your business can gain a deeper understanding of your customers and position yourself for sustained success in a rapidly evolving marketplace.

Recent client projects include:

  • Developing business performance scorecard

  • Defining customer segments and understanding unmet needs, motivations and pain points

  • Assessing and identifying drivers of customer satisfaction

  • Identifying and sizing segments of customer demand

  • Customer experience insights

  • Customer research and insights programme

Get in Touch

To find out how we can assist your business with customer insights, research and strategy enquire below.